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Minecraft Server: Took Too Long To Log In

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#1 RinOkami

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Posted 24 August 2012 - 10:45 PM

I posted this ages ago on the Minecraft Forums, but didn't get any help. So I'll post it here and try my luck. :P

I have a small server that I run off my computer that I and a few friends occasionally use to play custom maps together. One of my friends has been unable to connect to my server for some time now. It just times out saying that she took too long to log in. We waited hoping an update would fix the problem, but it hasn't, and I've tried just about everything that I can think of.

She is the only one of my friends that cannot connect, and it started doing this very suddenly. We were in the middle of a custom map, when she dc'ed, and when she tried to come back, it timed out, and has kept timing out ever since. So it was not a fault of either of us updating something. She can connect to other multiplayer servers, just not mine, which is the really weird part. My server is completely vanilla, and we do not use Hamachi.

I've turned off the online check, I've tried different maps, I've checked my port forwarding, I've tried different ports, she's deleted and re-installed her minecraft folder, nothing's worked.

I'm running Mac OS X 10.6, she has Windows XP. I know her computer is absolute crap, but if she can get on any other multiplayer server there shouldn't be any reason why she can't get on mine. And likewise, if other people can connect to my server, why can't she?

#2 BillyBoy64

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Posted 24 August 2012 - 11:13 PM

I've never seen this issue, but I would start with looking at the ban list on the server to make sure she is not listed. Also, if she is selecting the server from a list, try entering it in as a direct connect. If that works, delete the entry in the list and re-add it.

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#3 Rubbed

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Posted 24 August 2012 - 11:25 PM

I posted this ages ago on the Minecraft Forums, but didn't get any help. So I'll post it here and try my luck. :P

I have a small server that I run off my computer that I and a few friends occasionally use to play custom maps together. One of my friends has been unable to connect to my server for some time now. It just times out saying that she took too long to log in. We waited hoping an update would fix the problem, but it hasn't, and I've tried just about everything that I can think of.

She is the only one of my friends that cannot connect, and it started doing this very suddenly. We were in the middle of a custom map, when she dc'ed, and when she tried to come back, it timed out, and has kept timing out ever since. So it was not a fault of either of us updating something. She can connect to other multiplayer servers, just not mine, which is the really weird part. My server is completely vanilla, and we do not use Hamachi.

I've turned off the online check, I've tried different maps, I've checked my port forwarding, I've tried different ports, she's deleted and re-installed her minecraft folder, nothing's worked.

I'm running Mac OS X 10.6, she has Windows XP. I know her computer is absolute crap, but if she can get on any other multiplayer server there shouldn't be any reason why she can't get on mine. And likewise, if other people can connect to my server, why can't she?

When a player "takes too long to log in" it means that ether the minecraft login or session servers are working a hard and are acting slow. Or it means that the players internet connection is extremely slow.

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#4 RinOkami

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Posted 24 August 2012 - 11:43 PM

I've never seen this issue, but I would start with looking at the ban list on the server to make sure she is not listed. Also, if she is selecting the server from a list, try entering it in as a direct connect. If that works, delete the entry in the list and re-add it.

The ban list is completely empty. Haven't tried the direct connect yet, but she has re-added the entry many times.

When a player "takes too long to log in" it means that ether the minecraft login or session servers are working a hard and are acting slow. Or it means that the players internet connection is extremely slow.

So the login servers are overworked or her internet is working slow only when she is attempting to connect to my server and no-one else's? :P

#5 Rubbed

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Posted 24 August 2012 - 11:54 PM

The ban list is completely empty. Haven't tried the direct connect yet, but she has re-added the entry many times.


So the login servers are overworked or her internet is working slow only when she is attempting to connect to my server and no-one else's? :P

Well what is the servers ping? (Hold your mouse over the signal bars in the server list.)

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#6 BillyBoy64

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Posted 25 August 2012 - 11:00 AM

Another thing to try: Can she connect and log on to your server from a different computer than what she usually uses? This will at least narrow down if the issue is on her PC or on your server.
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#7 Coolconor98

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Posted 26 August 2012 - 06:13 PM

I have that problem as well sometimes. I have a very slow computer and windows xp is an old computer so it is probably slow so it might be that your computer is too slow.
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#8 RinOkami

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Posted 27 August 2012 - 04:26 AM

When she tried to check the ping for my server it simply said "no connection." <.< For comparison, her ping to CraftedMovie was 543 ms. (Better than mine which was 709 ms.) She's going to borrow her brother's computer tomorrow and see if it's her computer or the internet.

#9 TenPaces

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Posted 21 September 2012 - 08:34 AM

Were you able to figure this out?
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#10 RinOkami

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Posted 21 September 2012 - 11:53 PM

Not yet, she hasn't been able to get her bro's computer and her father won't let anyone near his. :P She is getting a new computer soon, hopefully that'll fix it.

#11 RinOkami

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Posted 05 October 2012 - 01:14 AM

*bump* My friend finally got her shiny new computer... and the problem still persists. <.< It has to be router/ISP related. Darned if I can figure it out though.

#12 NuclearWaffles

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Posted 05 October 2012 - 02:02 AM

Sigh. It's because by default, Minecraft uses your 25565 port to connect, and by default, it is a closed port on a network. You need to go into your router settings and open it AND set a static IP for your computer. You also need a static external IP. Or just use hamachi.

#13 TenPaces

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Posted 05 October 2012 - 03:55 AM

But other people are still able to connect, and she was also able to connect, until all of a sudden she couldn't. No known changes at the time the failure began. Only now she has a completely new computer.

What a wonderful puzzle!

Rin, in her server list, does your server have a red x or does she see green bars for you?
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#14 RinOkami

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Posted 07 October 2012 - 12:03 AM

Dear NuclearWaffles, read the OP next time and don't sigh at me like I'm an idiot. With the exception of attempting Hamachi, which I would like to avoid if I can, I've done what you've said before I ever made this thread and it doesn't work.

TenPaces, last we checked I think my server shows as an X for her. No green bars.

#15 TenPaces

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Posted 07 October 2012 - 05:19 AM

I haven't been able to create a scenario that gives me the "took too long to long in" message. I'm on Linux instead of MS/Win; I wouldn't expect that to matter but I guess it could.

I am always able to login to my "green bar" servers and my "red x" servers give different error messages.

One of the most basic troubleshooting tools is traceroute. Can you have her open a command prompt and type "tracert IP" where IP is the address of your server? If she gives a port to minecraft then leave that off. We are only determining if a route exists from her to your host.
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#16 RinOkami

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Posted 15 October 2012 - 04:18 AM

Well, apparently there is no route. <.<

"Tracing route to (no, y'all ain't getting my IP. :P)
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.2.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete."

#17 BillyBoy64

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Posted 15 October 2012 - 09:19 AM

Are you using the public external IP address, or the internal private IP address? The internal address is non-routable, and is what your traceroute result would show if you used this one.

Her computer only knows how to get to other computers/devices on her network, and for everything else, it sends the data to the router to be routed to where ever it needs to go. That's the first hop shown (192.168.2.1). The router itself may not know how to get there either (very likely it doesn't), but it knows of a router that knows of a router that knows of a router (and so on) that does know where it is. This is all the other hops that are shown when it can connect, with the final hop being the actual destination.

I understand you don't want to give out your IP address for the world to see. Can you provide the first set of digits only? That can help a lot to determine if it is routable or not.

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#18 RinOkami

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Posted 16 October 2012 - 03:34 AM

Yes it's my public IP, I'm not that stupid. First set of digits? 67.

#19 BillyBoy64

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Posted 16 October 2012 - 09:39 AM

First, I'm not calling you stupid. Not everyone is knowledgeable in what a public IP and a private IP is. And since I don't really know what your level of knowledge is, I was answering in a way that would help in case you didn't know.

I'm assuming she has a cable or DSL connection. Take the router out of the equation and connect her computer directly to the cable/DSL modem, if possible, reboot, and try again. If that doesn't work or is not possible to do, then try hooking up her computer to a different network and see what happens. You can do this by either disconnecting her computer for the network there and tethering to a smartphone (if you have a phone with that capability) or a broadband card, or physically moving the computer to somewhere she can connect to a different network.

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#20 TenPaces

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Posted 16 October 2012 - 01:04 PM

Every hop timed out? There's something terribly wrong with that picture. I'm not sure what the details are but it's pretty clear that at least one ISP is not "inter networking" as well as should be.
He gathered up into his arms an orphan son. -- Andrew Peterson
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